Shipping

  • // Within Australia:
    $10 flat rate Express Post: (approx 2-3 business days)

  • // International Post:
    $25.00 (5-14 business days)

 

// International shipping cost $25
// All International orders will be processed and shipped same or next working days of receipt of order
// Delivery times will vary according to your location and the delivery schedule of Australia Post
// Tahitian Lime is not responsible for items lost, stolen or damaged during shipping
(All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Tahitian Lime is not responsible for any additional taxes and customs charges that are requested during the shipment of your order).

All orders are processed and shipped the following business day. Posting Monday to Friday.

* Unfortunately Tahitian Lime cannot guarantee you will receive your package within the given time frame and does not hold responsibility for lost or damaged packages.

 

Returns

  • // If you are unsatisfied with an item that you have purchased, you may return the item for an exchange, credit or refund within 7 days of receiving your purchase.
  • // The product must not be worn, washed or otherwise used.
  • // All swimwear must come back with tags and sanitary liner in tact.
  • // If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tear, please contact us.
  • // Sale Items are priced to clear so please choose carefully as we do not accept returns on SALE items for change of mind.
  • // We process all refunds within 5 days of receiving your item/s, we will send you an email once the refund has been processed or to issue you with your credit note.
  • // Store credits can be used as a future purchase and are valid for 6 months. (store credits can not be refunded)
  • // It is highly recommended that you use a trackable delivery method, in the event that your parcel goes missing we can not be held responsible
  • // If you are exchanging an item you will be required to pay for postage of the item back to you.
  • // Simply email us at orders@tahitianlime.com and we will send you a returns authorisation form

Send Returns & Exchanges to:

Tahitian Lime Swimwear
20 Macrossan Street
Port Douglas, QLD 4877

Still Have Questions?  Get in touch with us, we’re here to help!